John Kresevic is a successful young professional in the financial services industry. He works for Forthright Funding in Scottsdale, Arizona as an Executive Loan Officer. Loan officers are responsible for meeting potential clients, reviewing their financial information, and rejecting or accepting them as mortgage and loan candidates. This job requires a certain skill set. Here are three skills important to loan officers.
- Loan officers must be excellent critical thinkers. They use logic and reasoning on a daily basis when assessing a client’s loan eligibility. They must be able to assess the strengths and weakness of a client, consider alternative options, and come to the correct solution or identify the right approach that serves the client and the lender.
- Loan officers must be capable of making judgment and coming to decisions. They have to weigh the pros and cons of a client’s application, and assess the costs and benefits that their decision will ultimately have. Making the right judgment and coming to the correct decision is an imperative aspect of a loan officer’s job description. This skill has consequences for the client and the lender.
- Lastly, loan officers must have good social perception and be service oriented. Their ultimate responsibility is to make the right decisions on behalf of the lender while ensuring that customers receive proper treatment and financial assistance. Social perception a key aspect of being service oriented and it requires loan officers to be aware of how others react and the reasons for their reactions. Social perception allows them to respond appropriately to different situations.
John Kresevic is a graduated of Arizona State University, W.P. Carey School of Business.